We’ve analysed the best web hosts that appear to be working well for customers based in Australia, as well as the ones that aren’t doing so well, and why. After researching some of the most popular and not-so-popular Australian web host options, we’ve put together a huge web hosting comparison and guide to share what we’ve found and help you make the right decision when it comes to choosing a web host for your personal website, blog or business.
The Eight Best Web Hosting Options in Australia:
SiteGround AU – Best Overall
Hostinger – Best for Cost-Effectiveness
A2 Hosting – Best for Reseller Hosting
HostPapa – Best for Value
MediaFortress – Best for Small Businesses
GreenGeeks – Best for Beginners
Panthur – Best for eCommerce
WPHosting – Best for WordPress
When writing web hosting reviews for Australian host options, we take a lot of factors into consideration including ease of use, security, key features, speed, support and more. Speed and support are two of the most important factors that we will consider when reviewing a host.
For example, did you know that a one-second delay in page loading speed could decrease page views by 11%? That means that over one in ten potential customers who land on your site will turn away for every second that they are waiting for your site to load. That’s just one of the reasons why choosing a top-quality web host is so important.
1. Best Australian Web Host - SiteGround:
Support: Live Chat, Tickets, Helpline
SiteGround is our top choice when it comes to Australian web hosts. They use super-fast data centres with an option to choose your data centre in Sydney if you are hosting a local site. And, they provide their own in-house caching system, known as SuperCacher, which serves your sites as quickly as possible.
Since security is an absolute essential when it comes to choosing a web host, we think that SiteGround is the best choice due to their in-house security software setup that is constantly crawling all the hosting sites, keeping an eye out for any possible security issues or breaches. They also have a dedicated security team who work hard on a daily basis to track new vulnerabilities and patch any issues immediately to make sure that everything continues to run smoothly. The entire setup is very impressive, and it’s easy to see why SiteGround is consistently ranked as one of the best WordPress hosting options for Australia, with their managed WordPress hosting option hard to beat.
They offer three web hosting plans for shared hosting, starting at just $6.99 per month with an introductory offer that will bag you a huge 65% off the original price. And, they have a thirty-day money-back guarantee policy, allowing you a full month to decide whether or not the hosting service is for you – and if it’s not you’ll get a full refund, no questions asked.
SiteGround Control Panel:
If you ever need help, you know that you are in good hands with SiteGround. They offer a vast range of options for customer service and support including Tutorials, a Knowledge Base, Phone Helpline, Ticket Support and Live Chat. Live Chat and the Phone helpline are the best way to get in touch if you need an instant reply, while Tickets typically take around ten minutes to get a response, which is also quite impressive.
When it comes to speed, SiteGround definitely lives up to its expectations. They provide SSD storage for quicker website loading times compared with traditional hard drivers, along with a range of custom setups and extra tweaks that are designed to optimize page load time. Their custom-built caching plugin, SuperCacher, which we have already mentioned, can be used to achieve even faster loading speeds. They have data centres located around the world in the US, UK, Australia, Singapore and the Netherlands, providing excellent global reach for international businesses. And, they offer a 99.9% uptime guarantee.
2. Best Host in Australia - Hostinger:
Support: Tickets, Live Chat
Hostinger is becoming extremely popular and experiencing a lot of growth right now, and there are plenty of reasons why. They have managed to provide some excellent web hosting solutions at extremely affordable rates, without skimping on the quality.
One of the main things that we liked about this web host was the onboarding process for new users, with an extremely smooth and easy setup. And, what makes Hostinger even more appealing is that with servers located around the world including in Singapore, they are ideal for businesses that want a global reach. If you are in Australia but your target market is located in a different country, you can choose to host your site elsewhere in locations such as the United Kingdom, United States, Indonesia, Brazil, Lithuania, or the Netherlands.
When it comes to hosting plans, they offer shared hosting, which the majority of businesses need. They also offer WordPress hosting and can host WP sites extremely well, including cloud hosting, email hosting, and VPS hosting. All plans come complete with fast SSD storage, a free SSL certificate, unlimited bandwidth and a 99.9% uptime guarantee.
Custom Control Panel:
Hostinger’s custom-built control panel is definitely worth mentioning as one of the most impressive options. Although most hosts will use cPanel as their control panel for adding or deploying websites, Hostinger has taken things a step further and created their own. And, it looks much cleaner than cPanel and adds plenty of value to their service. Called hPanel, it is intuitive and easy to use by anybody regardless of skill and knowledge level. It’s extremely functional and allows you to easily manage everything from domain names to emails.
Round the Clock Support:
Hostinger definitely goes the extra mile to ensure that their customers are supported, with an extensive knowledge base for you to explore and various tutorials that are designed to provide you with everything that you need to get started. If you need it, they also offer 24/7 live chat support that is available every day of the year.
Hostinger offers very good quality hosting at extremely affordable prices, backed up by a decent and responsive support time that’s available any time you need them. Just in case you are not satisfied with what they offer, you can also take advantage of a thirty-day money-back guarantee. They offer three shared hosting plans starting from an introductory price of $0.99/month.
3. Best Hosting provider in Australia - A2 Hosting:
Support: Tickets, Live Chat, Phone Helpline
Offering around the clock support, crazy-fast SSD drives, unlimited storage space and a data centre based in Singapore to provide maximum speed for Australian sites, A2 Hosting are definitely one to notice. They are one of the best hosting providers to choose from if you are looking for reseller hosting.
Although A2 rank highly overall in Australian hosting providers, they really are number one on the list when it comes to reseller hosting. They offer four different legendary reseller hosting plans with Bronze, Silver, Gold and Platinum to choose from, ranging in price from just $13.99 to $40.91 per month.
A2 Hosting doesn’t just offer reseller hosting, however. They have a variety of web hosting solutions on offer including shared hosting, VPS hosting, dedicated hosting, and WordPress hosting plans. They have three shared hosting plans available with the cheapest starting at $2.99 per month.
A2 Hosting’s pride and joy is their ‘Turbo Servers’ which provide speeds that are twenty times faster compared to your average server. They are able to achieve this through a combination of allocating users more resources, allocating fewer users to each server and an enhanced Apache alternative. They also use SSDs and offer custom caching. The setup is very reliable and offers excellent uptime. Thanks to their four data centres around the world, they provide an excellent global reach.
They offer customer service and support which is available 24/7, every day of the year through all of the usual channels that you would expect such as support tickets, live chat, and phone. The reviews of the customer support are fairly positive and most customers agree that issues are resolved quickly. They also offer a free migration service to customers to ensure that the service runs as smoothly as possible.
4. Best Web hosting service in Oz - HostPapa:
Support: Tickets, Live Chat, Phone Helpline
HostPapa is definitely great in terms of cost to value ratio. For just under three dollars per month, you will get a massive 100GB of SSD disk space, a free domain name, unlimited bandwidth, and access to excellent round the clock support.
HostPapa is fairly experienced with server resource management, so you can be sure that all accounts will have enough power to ensure that the sites continue to run at maximum performance levels. When it comes to speed, they offer decent data centres, although the one drawback is that there are none located in or nearby to Australia. However, they do promise and deliver on 99.9% uptime.
This hosting provider also has a lot of freebies to offer, including a free migration for your site from your old host if required, and a thirty-day money-back guarantee. If you’re looking for high-quality hosting that is also affordable, HostPapa could be the best option for you. They support all popular CMSs including Joomla WordPress and over four hundred apps that can be installed easily with one click.
Services on Offer:
HostPapa offers a wide range of hosting services to suit everybody including shared hosting, VPS hosting, reseller hosting, WordPress hosting, and custom web design services. They also offer integration support for Office 365 and G Suite and can take care of all domain name registrations on your behalf.
HostPapa uses the industry-standard cPanel for their control panel which offers all the functionalities that you will need including email creation, file manager, add-on domains, script installers, security features and more.
Unlike many other budget hosts that are lacking when it comes to customer support, HostPapa provides round the clock customer service with various ways to get in touch including phone, live chat, and support tickets. They are surprisingly responsive for a cheap host and very helpful if there is an issue that you need resolving. You can also book virtual training sessions that are free for the first thirty minutes or join weekly webinars if you want to learn more about using the hosting service.
What We Think:
HostPapa, in our opinion, offer expert services at an affordable rate. For the price, you really can’t go wrong with excellent quality hosting options available and plenty of features.
5. Best Web Host Australia - MediaFortress:
Support: Tickets, Phone Helpline
Since they started up in 2009, MediaFortress has been 100% Australian owned and they are certainly very knowledgeable and experienced in the industry. Although they are more expensive compared to competitors and their basic package only includes one site and 1GB of storage, one of the main advantages that users have is that they also run a digital marketing agency. As a result, you’re not only getting help with the hosting but have access to services that you can use to build and market your website. They offer web design, search engine optimisation, social media marketing, pay per click marketing, email marketing and more.
As with many hosting providers, they use the standard cPanel control panel for managing your sites. This comes with easy one-click installers for some of the most popular content management systems such as WordPress and Drupal.
You are in good hands with MediaFortress as they take security very seriously. They have strong firewall and spam protection measures in place to keep the data centres secure, along with running daily backups and vulnerability checks.
Since they are a smaller hosting company, one of the biggest advantages that you will get is more personalized customer support. You can reach out to them either over the phone or through support tickets, and they really care about getting the best results for their customers.
So far, so good, with most MediaFortress users happy with the speed that they receive. This provider users well-optimized, local data centres and guarantee 99% uptime for the average personal blog or business website.
All in all, they are the ideal choice for a small business owner looking for a one-stop-shop for website design, hosting, and marketing.
6. Top Australian hosting provider - GreenGeeks:
Support: Live Chat, Support Tickets, Phone Helpline
At the moment, GreenGeeks is only getting bigger and bigger. One of the biggest reasons why more business owners are choosing this company for their hosting is that they promise to be one of the greenest hosting companies around and put 300% of the energy that they use back into the grid while using as much renewable energy as possible.
Although they don’t yet have any data centres that are in or near Australia, they offer excellent services and support that are worth considering. Their custom-built security technology to keep everything running cleanly and smoothly is particularly impressive. They also offer a website building tool and support most major CMSs.
They offer a range of shared web hosting solutions along with reseller hosting, dedicated servers, VPS hosting and WordPress hosting. Their thirty-day money-back guarantee applies to all plans, allowing you to get a refund easily if you’re not satisfied for any reason.
GreenGeeks have always ranked highly in terms of the support that they offer. You can contact their customer service team at any time over the phone, via live chat, or by opening a support ticket. You can be sure to talk to somebody who is highly knowledgeable and ready to help get your issue sorted. They also offer a wide range of tutorials and a vast knowledge base that you can explore in your own time.
When it comes to speed, GreenGeeks have highly optimised hosting servers that definitely shows in the quality of speed that they offer. A combination of super-fast SSDs, PHP7 and PowerCatcher allows them to get the most out of their servers with consistent and reliable uptime.
Their cheapest web hosting plan starts at just under three dollars a month, which is a bargain.
7. Best Host in Australia - Panthur:
Support: Tickets, Phone Helpline
Panthur is an Australian based web hosting provider with tons of experience. They initially started as a non-commercial company, but now offer super-fast web hosting services and an excellent level of round the clock customer support. They are a local web host with plenty of data centres located in Australia but do not have a global network of servers.
There are three main plans on offer with options to customise them further to your needs. These are Economy, Business, and Stealth hosting, with increasing server resources available. Each plan comes with an SSL certificate included free of charge. They also offer reseller hosting and domain name registrations. Their cheapest plan starts at just $6 per month, although the Bronze business plan is recommended for the best value.
Panthur provides round the clock support via support tickets and phones, and are usually very responsive. Most users report that their issues are quickly resolved.
As is the standard, Panthur uses the cPanel control panel, making installing your favourite CMSs easy with a range of one-click installers to choose from.
The security measures that Panthur take are definitely worth noting, with encrypted email and cPanel access, real-time blacklist monitoring, hotlink and leech protection and a custom web application firewall to ensure that you are protected at all times. Their handy Click Restore system allows you to create and use backups at any time and is included with every plan.
Although they don’t offer a custom caching plugin, the fact that all of their servers are located in Australia combined with powerful servers makes for excellent loading times across the board, as long as you choose a hosting plan that is the right fit for your site.
8. Popular web host - WPHosting:
Support: Live Chat, Support Tickets, Phone Helpline
If you want to host a WordPress site and have the budget, WPHosting will make sure that everything runs as smoothly as possible. However, some of the drawbacks to this option is that there are no free SSL options and there is no option for phone support on the basic plan.
However, what they do offer is some of the best-quality WordPress hosting with optimized and premium features including daily automated backups, DDOS protection, and malware scans.
While phone support isn’t offered on the basic plan, you can access customer services via live chat or a support ticket, and they are very responsive. All of their employees are experts in WordPress so you can be sure that you are getting the best advice.
With servers that are fully optimised for running WordPress, they offer impressive loading times thanks to a combination of PHP7, SSDs, MariaDB and Gzip to achieve optimum speed. They’re a firm favourite with several big brands, so you know your site is in good hands.
Web Hosting Explained:
When it comes to choosing the best hosting for you, there are various factors that are worth looking into before you decide. Now that you’ve learned more about the top ten web hosting services in Australia, keep the following in mind when choosing the right one for you:
- Server location – the closer the servers, the faster the performance of your site
- Price – it’s important to stay in budget, but still get good quality
- Speed – a slow website leads to visitors leaving
- Uptime – downtime is never good for businesses, as it’s time that you could be earning money
- Money-back guarantee – you can never be sure, so find an option that you can try before fully committing to
- Scalability – if you plan to grow your business in the future, you’ll need a hosting plan that can grow with you