SLA / contract for Beta testers?

Here’s some boiler plate:

Beta Test Agreement

This Beta Test Agreement (“Agreement”) is made and effective this _____ day of _____, 201, by and between XYZ, LLC (“Developer”) and ____________________________ (“Recipient”).

Developer is the owner of a prototype product identified as XYZ, (the “Product”) which it desires to have tested by a prospective user in what is commonly referred to as “Beta Test”.

The Product contains valuable, confidential, trade secret information owned by Developer. The Recipient desires to test and evaluate the Product for suitability for use in its business.

NOW, THEREFORE, in consideration of the promises set forth herein, the parties hereto agree as follows:

1. Arrangement.

Developer agrees to provide to Recipient the Product, and Recipient accepts the Product, subject to the terms of this Agreement. Recipient agrees to test and evaluate the Product as provided herein, report to Developer with respect to the usefulness and functionality of Product, and return the Product to Developer at the conclusion the Beta Test, all pursuant to this Agreement.

2. Non-Disclosure.

A. Recipient acknowledges and agrees that in providing the Product, Developer

may disclose to Recipient certain confidential, proprietary trade secret information of Developer (the “Confidential Information”). Confidential Information may include, but is not limited to, the Product, computer programs, flowcharts, diagrams, manuals, schematics, development tools, specifications, design documents, marketing information, financial information or business plans. During this Agreement and for a period 2 years thereafter, Recipient agrees that it will not, without the express prior written consent of Developer, disclose any Confidential Information or any part thereof to any third party, except to the extent that such Confidential Information a) is or becomes generally available to the public through no fault of Recipient; b) is rightfully received by Recipient from a third party without limitation as to its use; or c) is independently developed by Recipient. At the termination of this Agreement, Recipient will return the Product and all other Confidential Information to Developer.

B. Recipient also agrees that it shall not duplicate, translate, modify, copy, printout, disassemble, decompile or otherwise tamper with the Product or any firmware, circuit board or software provided therewith.

3. License.

Recipient acknowledges that Recipients shall have only a limited, non-exclusive, nontransferable license to use the Product for a period not to exceed 180 days. Recipient acknowledges and agrees that it will not use the Product for any purpose that is illegal. Because the Product is a “Beta Test” version only and is not error or bug free, Recipient agrees that it will use the Product carefully and will not use it in any way which might result in any loss of its or any third party’s property or information.

4. Report.

Recipient shall report to Developer, as soon as practical, any perceived defect in the

Product. At the conclusion of the Beta Test, Recipient shall provide to Developer an evaluation of the Product, including both positive and negative aspects.

5. Payment and Revenue Generation

Recipient may sell or otherwise make use of a single ad per site in which XYZ is installed. A single ad is defined as the combination of a short audio ad (limit 10 seconds), and a coinciding banner add (size limitation: 320 pixels by 50 pixels). Recipient may charge an reasonable rate to its advertiser for the duration of its use of XYZ in this beta test. Recipient may at its digression, change the active ad by requesting such a change from Developer so long as not to cause undue burden. Recipient agrees to pay Developer 10% of its earned ad revenue 30 days from the time Recipient receives such revenue. Developer is under no requirement to aid in the sale of ads to Recipient. Recipient may also use ad space for its own benefit and is under no obligation to generate revenue through its use of the XYZ product.

6. Termination.

Recipient may terminate this Agreement at any time prior to expiration of the Beta Test by returning the Product including all Confidential Information and copies thereof, to Developer, along with its evaluation report. Developer may terminate this Agreement upon notice to Recipient, subject to Recipient’s obligation to return the Product, Confidential Information and all copies thereof. The obligations of Recipient in Section 2 above shall survive the termination of this Agreement. If not earlier terminated, this Agreement shall terminate automatically upon the end of the period set forth in Section 3 and following Recipient’s return of the Product and the Confidential Information.

7. Developer’s Warranties.

Developer represents and warrants that it has the requisite right and legal authority to grant the license and provide the Product and the Confidential Information as contemplated by this Agreement. DEVELOPER MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCT OR ANY OTHER CONFIDENTIAL INFORMATION AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DEVELOPER’S SOLE LIABILITY FOR BREACH OF THE REPRESENTATION AND WARRANTY ABOVE, AND RECIPIENT’S SOLE REMEDY, SHALL BE THAT DEVELOPER SHALL INDEMNIFY AND HOLD RECIPIENT HARMLESS FROM AND AGAINST ANY LOSS, SUIT, DAMAGE, CLAIM OR DEFENSE ARISING OUT OF BREACH OF THE REPRESENTATION AND WARRANTY, INCLUDING REASONABLE ATTORNEYS’ FEES.

8. Governing Law.

This Agreement is to be governed by, construed and enforced according to the laws of the State of Tennessee.

9. No Assignment.

Recipient may not assign this Agreement without the prior written consent of Developer. This Agreement shall be binding upon and inured to the benefit of the parties and their respective administrators, successors and assigns.

10. Headings.

Headings used in this Agreement are provided for convenience only and shall not be used to construe meaning or intent.

11. Final Agreement.

This Agreement terminates and supersedes all prior understandings or agreements on the subject matter hereof. This Agreement may be modified only by a further writing that is duly executed by both parties.

12. Arbitration.

The parties agree that they will use their best efforts to amicably resolve any dispute arising out of or relating to this Agreement. Any controversy, claim or dispute that cannot be so resolved shall be settled by final binding arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator or arbitrators may be entered in any court having jurisdiction thereof. Any such arbitration shall be conducted in the city where the Developer’s headquarters are located, or such other place as may be mutually agreed upon by the parties. Within fifteen (15) days after the commencement of the arbitration, each party shall select one person to act as arbitrator, and the two arbitrators so selected shall select a third arbitrator within ten (10) days of their appointment. Each party shall bear its own costs and expenses and an equal share of the arbitrators expenses and administrative fees of arbitration.

IN WITNESS WHEREOF, the parties hereto have executed this Beta Test Agreement as of the date first above written.

on behalf of XYZ, LLC %Address% Nashville, Tennessee 37204

Recipient: ____________________ Address:______________________ ______________________________

any suggestions on where I could get beta testers for a SaaS product?